Privacy policy

We ensure that we process your data in accordance with the legislation (European Data Protection Directive 95/46/EC, which came into force in France on 25 May 2018) but also respect your privacy. We explain below how your data is processed when we collect it. Our privacy policy applies to any natural person sharing their personal data directly or indirectly with Comtronic by visiting our website, using our contact forms and our other services. We handle your questions and requests related to the protection of personal data directly via email: vertrieb (at)

Personal data processed

Personal data refers to data that directly or indirectly identifies you as a natural person. Here is the list of personal data that we may process:

  • Your contact information, such as name, first name, e-mail address, telephone number;
  • Your visit information, such as IP number, type of device and browser, time zone, geographical location, pages visited, buttons clicked, documents downloaded;
  • Other information you provide through our contact forms.

What we do with it

We process your personal data for the following purposes:

  • To provide our services in accordance with the applicable terms,
  • To administer the business relationship with you,
  • To develop and improve our user experience.

Sharing with third parties and transfer to third countries

We may share personal data with third parties for the purposes explained above. However, no data is shared for direct marketing purposes in relation to you as an individual, but only with you as a current or potential customer. Should it be necessary to transfer your personal data to a country outside the EEA, we would need to obtain your prior consent or ensure that the transfer is lawful and secure by making other arrangements.

Your rights

It is our obligation to process only personal data that is accurate, relevant and necessary, taking into account our legitimate purposes. It is your right to control us. To update your personal data, please contact us at contact (at) To receive a free extract of the personal data we process about you, please send us a signed request.

About cookies

This site uses cookies to enhance your experience and optimize our sites and services. A cookie is a small text file transferred from a web server to your web browser or hard drive when you visit a website. If your web browser is set to accept cookies, they will be stored on the web browser or hard drive until the expiration date has passed or until you delete the cookies yourself. Below are the reasons we use cookies on our websites and why we use them:

Cookie Information

This cookie is used by the privacy policy to prevent the user from accepting them again

  • Name and timeframe:
    • cookie_notice_accepted = always

Google Analytics

Google Analytics Cookies – We use these cookies to collect information about how visitors use our websites, including details of the site the visitor visited before arriving at our site, and the total number of times a visitor has visited our site. We use the information to optimize our websites and services and to improve our users’ experience. Cookies do not identify you personally. They simply collect information anonymously, which is transmitted to and stored by Google on servers in the United States in accordance with its privacy practices. To learn more about the privacy practices of Google Analytics, click:

  • Name and timeframe:
    • __utma = 2 years
    • __utmb = 30 minutes
    • __utmc = End of browser session
    • __utmz = 6 months
    • __utmv = 2 years

You can enable or disable cookies by changing the settings in your browser. Find out how to do this and more information about cookies by clicking on: For more information, contact us at contact (at) .

How to configure your browser?

Firefox :

  1. Open Firefox
  2. Press the “Alt” key
  3. In the menu at the top of the page, click on “Tools” and then “Options”
  4. Select the “Privacy” tab
  5. In the drop-down menu to the right of “Retention Rules”, click on “Use custom settings for history”.
  6. A little further down, uncheck “Accept cookies”.
  7. Save your preferences by clicking on “OK”.

Internet Explorer :

  1. Open Internet Explorer
  2. In the “Tools” menu, select “Internet Options”
  3. Click on the “Privacy” tab
  4. Click on “Advanced” and uncheck “Accept
  5. Save your preferences by clicking on “OK”.

Microsoft Edge :

  1. Open Microsoft Edge
  2. In the top right menu, click on “Settings”
  3. Scroll down and click on “Show Advanced Settings
  4. Scroll down to the “Cookies” section.
  5. From the drop-down menu, select “Block all cookies”. Your preferences are saved.

Google Chrome :

  1. Open Google Chrome
  2. In the top right menu, click on “Settings”
  3. At the bottom of the page, display the advanced settings
  4. Click on “content settings
  5. Click on “cookies”
  6. Disable the line “allow sites to save and read cookie data”